Box Office Policies
Covid 19 Policy
×
British Columbia
requires proof of vaccination
to attend all indoor events that occur
on or after September 13, 2021
- Proof of vaccination will be verified at the door, and must be supplied by each ticket holder.
- We are required by the Government to deny entry to anybody without a valid vaccination certificate.
- No refunds will be given if you are denied entry.
- Effective August 24, 2021, Masks are required for entry.
- For full protocols, please visit https://www.belfry.bc.ca/covid-19/
Ticket Policy
×
Each person
REGARDLESS OF AGE
must have a valid ticket to enter a performance.
Exchange Policy
×
NO REFUNDS
EXCHANGES only subject to the following conditions:
- Tickets may be exchanged by simply calling the The Belfry Theatre Box Office at (250) 385-6815
-
An exchange fee will be applied as follows:
- Live Streaming Events and Subscription tickets: No Charge
- Non-Subscription, in-person event tickets: $1.00 per ticket.
- If printed tickets have been issued, your original tickets must be returned to The Belfry Theatre Box Office prior to the exchange. Tickets marked "VOID" may be returned by fax, email, or regular mail, or in person during regular office hours.
- Requests for ticket exchanges will be accepted up to 1 hour prior to the performance start of the performance. This provides the The Belfry Theatre Box Office the opportunity to resell the exchanged tickets.
- The difference in ticket price will be charged when upgrading your tickets to a more expensive night or seat.
Lost Tickets
×
In the event that you have lost your tickets, please visit the
The Belfry Theatre Box Office or call
(250) 385-6815
before your performance
date.
Order Fees
Mailing Fees
×
Refer to
Mailing Fee
for the policy description.
Hours
Tuesday - Sunday (Sep 21 - 26)
10:00 AM - 8:00 PM PST
10:00 AM - 8:00 PM PST