Box Office Policies

Ticket Policy

× Each person REGARDLESS OF AGE must have a valid ticket to enter a performance.

Sorry, babes-in-arms will not be admitted.

Exchange Policy



EXCHANGES only subject to the following conditions:
  1. Tickets may be exchanged by simply calling The Belfry Theatre Box Office at (250) 385-6815
  2. An exchange fee will be applied as follows:
    • Subscription tickets: No Charge
    • Non-Subscription tickets: $1.00 per ticket.
  3. Your original tickets must be returned to The Belfry Theatre Box Office prior to the exchange. Tickets marked "VOID" may be returned by fax, email, or regular mail, or in person during regular office hours.
  4. Requests for ticket exchanges will be accepted up to 24 hours prior to the performance date of the tickets you are holding. This provides The Belfry Theatre Box Office the opportunity to resell the exchanged tickets.
  5. The difference in ticket price will be charged when upgrading your tickets to a more expensive night or seat.

Lost Tickets

× In the event that you have lost your tickets, please visit the The Belfry Theatre Box Office or call (250) 385-6815 before your performance date.

Order Fees

× Refer to Order Fee for the policy description.

Mailing Fees

× Refer to Mailing Fee for the policy description.
The Belfry Theatre
1291 Gladstone Avenue
Victoria BC V8T 1G5
Directions to our Box Office
Hours Monday - Thursday (July 19 - Jul 29)
NOON - 4:00 PM PST
Monday - Thursday (Aug 3 - Sep 3)
10:00 AM - 4:00 PM PST